“I can say that "Your Guardian Angels" is not an exaggeration but a perfect description."
I'm a bit of a cynic, so it took me a while to believe that Joe and Terri really were as sincere, honest, and caring as they seemed. But after two and a half years of working with them, I can say that "Your Guardian Angels" is not an exaggeration but a perfect description.
Recently, my car started acting up--of course at 7:00 PM on a Friday night! I left a message and emailed Terri and the next morning Joe called to schedule an appointment. On his good advice, I couldn't use the car for highway driving but at least I didn't have to fret about it all weekend. That Monday morning, Joe picked it up at 6:30 AM (I live alone and don't have someone who can do drop-off(s) and had it back by early afternoon. Total bill-$72.
A little over a year ago, my much-loved but aging MINI needed a new clutch. Joe went over the whole car to determine what it would take to keep it on the road for a while. It was going to be a few thousand dollars, with no guarantee that other major things wouldn't go wrong at any time. On Joe's best advice, I traded it in instead of getting it fixed. That was money Joe could have made for himself! Nevertheless, he gave me complete information and a detached opinion. That's even more rare than a bill for $72.
All of this would be meaningless if it weren't for the high quality of the work and the fantastic follow-up service given by Terri. But it's both-a great company and lovely people."
