"The only phrase that comes to mind regarding my last repair with Joe is "it takes a village"."
The only phrase that comes to mind regarding my last repair with Joe is “it takes a village“.
The repair on my convertible top was so unique it took multiple professional car people to evaluate, recommend, and repair my car. All orchestrated by Joe.
As no replacement parts were available from the manufacturer, the estimates for repairs from the car dealerships were incredibly insane. Plus, we had no trust in their ability to do the job.
Joe had the perseverance to work through each detail of diagnosis and potential repair with all of the resources at his disposal and even searched for more.
It took a very long time but I knew the only person that could pull this off was Joe Carbon. He was vigilant in pursuing the best possible solution while keeping me informed and patient during the process. That patience came from my experience with Joe in knowing that he would get this job done the right way.
I am incredibly grateful to have this good old-fashioned auto mechanic taking care of my cars.
Bravo, Joe, on solving this very, very, difficult problem.